Privacy Policy

At Secure Future Coverage, we are committed to protecting the privacy and security of your personal information. This Privacy Notice describes how we collect, use, disclose, and protect information about you when you use our services, including our website, mobile applications, and other online and offline activities.

By interacting with our services, you agree to the terms of this Privacy Notice and the collection and use of information as described herein.

Information We Collect

The personal information we collect and the extent to which it is used depends on the products and services you are interested in or have purchased. We may collect the following categories of personal information from you:

We create a record of the care and services you receive and use your record to provide services, to comply with certain legal requirements, and to bill for those services. This Notice applies to all records of your care and benefits created or retained by Secure Future Coverage, whether made by our personnel or your personal doctor.

  • Personal Identifiers: Name, date of birth, Social Security Number (SSN), driver's license number, email address, physical address, and telephone number.
  • Demographics: Age, gender, and other protected classification characteristics under federal or state law.
  • Professional or Employment Information: Employment history, professional designations, and job applications.
  • Education Information: School records, schools attended, and degrees earned.
  • Financial Information: Credit history, credit score, bank account numbers, credit or debit card details, and other financial account information.
  • Medical and Health Information: Medical history, health status, and other information related to your physical or mental health. This is often considered Protected Health Information (PHI) under HIPAA regulations.
  • Internet or Network Activity: Browsing and search history, IP address, and interactions with our websites and applications.
  • Audio/Visual Information: Recordings of phone calls and information from on-site security cameras.
  • Commercial Information: Records of products or services you have purchased or considered, as well as your purchasing history.
How We Collect Your Personal Information

We collect personal information from various sources, including:

  • Directly from You: When you fill out an application, submit a form, register for a product or service, contact us with a question, or participate in a survey or promotion.
  • Automatically: When you visit our website, we or our third-party service providers may automatically collect certain information using technologies like cookies, web beacons, and other data collection tools.
  • From Third Parties: We may obtain information from non-affiliated third parties we do business with, such as consumer reporting agencies, and publicly available sources. We may also receive information from other insurance companies and hospitals.
How We Use Your Personal Information

We process your personal information to operate our services and deliver the products you have requested. This may include using artificial intelligence for processing.

Specifically, we use personal information for the following business purposes:

  • Providing Services: To respond to your inquiries, process applications, administer your policy, handle claims, and provide customer support.
  • Marketing and Advertising: To provide you with information about our products and services, and to personalize your experience by presenting tailored offers. We do not use personal information from your insurance applications for marketing purposes without your consent.
  • Improving Our Services: To conduct research and analytics, and to improve the content and layout of our website and services.
  • Security and Compliance: To detect, prevent, and investigate fraudulent or illegal activity, and to fulfil legal and regulatory obligations.
How We Disclose Your Personal Information

We may disclose your personal information in the following situations:

  • Service Providers: We may disclose your personal information to companies that perform services on our behalf.
  • Third-Party Vendors: We may share information with external auditors, attorneys, and accountants to assist with business operations and legal compliance.
  • Agents and Brokers: We may disclose your information to agents and brokers who sell our products and services.
  • Other Companies in Insurance Transactions: We may share your information with other companies involved in an insurance transaction, such as other insurance institutions, claims adjusters, and repair shops.
  • Affiliates and Acquisitions: We may disclose information to our corporate affiliates and to other companies during a business transaction, such as a merger or acquisition.
  • Marketing and Advertising Partners: We may share information with marketing and advertising partners to personalize online advertising.
  • Legal Compliance: We may disclose information in response to subpoenas, court orders, or other legal processes, or to comply with applicable laws.
We do not sell the personal information we obtain
Your Privacy Rights

You have certain rights regarding your personal information, though the specific rights may vary depending on the state you reside in. These rights may include:

  • Right to Know: You may have the right to know what personal information we have collected about you, the sources from which it was collected, and the business purpose for collecting it.
  • Right to Delete: You may have the right to request that we delete personal information we have collected from you, subject to certain exceptions.
  • Right to Correct: You may have the right to correct inaccurate personal information we maintain about you.
  • Right to Opt-Out: You may have the right to opt out of the "sale" or "sharing" of your personal information for targeted advertising.

    • To exercise any of these rights, please contact us at the information provided in the "Contact Us" section below.

Data Security and Retention

We are committed to maintaining the privacy and integrity of the information we collect through appropriate measures designed to protect our systems. However, no method of transmission over the internet or electronic storage is 100% secure. Only authorized personnel and agents who need to know your information to perform their duties are given access.

We retain personal information for as long as needed to fulfill the purposes described in this Privacy Notice, to support our business functions and operations, and to comply with legal and contractual obligations.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent. If we learn that we have collected information from a child under 13 in error, we will take prompt steps to remove it from our systems.

Changes to This Privacy Notice

We reserve the right to amend this Privacy Notice at any time. Any changes will be effective immediately upon posting the revised notice on our website. We will update the "Effective Date" at the top of this notice to reflect the changes. We encourage you to review this page periodically for the latest information on our privacy practices.

Contact Us

If you have any questions or comments about this notice or our privacy practices, please contact us at: